Dos
Keep a regular check of your Trading and Depository account.
Scrutinize each transaction in your account and ensure that each is carried out as per your instructions only.
Familiarize yourself with the Risk Disclosure Document (RDD) before commencement of trade.
Call on the landline numbers of your local branch and give clear and unambiguous instructions while placing orders over the phone. In case you visit the branch office, kindly give your orders in writing.
Maintain secrecy of your password in case of Internet Trading, since you are solely responsible for all transactions effected from its usage. The password should be distinct & periodically changed to ensure security.
Settle the funds and securities obligations as per Stock Exchange Rules. Always transfer funds only from your own bank accounts. We do not accept funds other than from your registered Bank accounts with us.
Provide accurate Email id, Client id, Depository ID, Mobile Number and Contact Details to ensure prompt receipt of correspondence such as contract notes, e-mails and other information.
The correspondence address should always be updated.
Please bear in mind that while it is our endeavor to inform you in case of margin call, it is also your responsibility to maintain the required margins. Geojit Financial Services reserves the right to square off any outstanding positions in case of shortfall in margin and delay in payments.
Transact through registered Stock Exchanges and intermediaries.
Intimate any change in KYC details and ensure that it is properly updated in the database.
Be more vigilant while transacting in illiquid scrips.
Transactions should be in line with financial details provided.
Use own fund for transactions.
Make payment only through cheque and electronic transfers.
All the DD payments more than Rs.50,000/- should be accompanied by Bank confirmation letter.
Use Re-activation letter for in-active accounts more than 6months period.
Monitor your transactions regularly and in case of any irregularities, kindly contact us through letters or e-mail us at:
  grievances@geojit.com
Registered Head office address:
Geojit Financial Services,
34/659-P, Civil Line Road Padivattom,
Kochi 682024.
   
Don'ts
Do not reveal your personal details to anyone, especially your Trading password.
If you are not familiar with computers and e-mails, please do not opt for Digital Contract Notes (DCN) rather opt for physical contract notes.
Do not believe in baseless and false assurances of guaranteed returns. There is no assurance of guaranteed or fixed periodic returns from Capital Market.
Do not believe in any kind of promises made about assured returns by our employees or Sub brokers or Authorised Persons or Marketing Associates. They are not authorized or qualified to give such assurances or promises.
Do not sign blank Delivery Instruction Slips (DIS) issued for Depository transactions and hand over the same to any Depository Participant or broker.
Do not get misled by guarantees of repayment on your investments through post dated cheques.
Whenever possible, avoid payments through drafts.
Do not participate in circular trading and cross trading.
Do not participate in any market manipulation activities
Do not give any cash for settlement of trading activities.
Do not make third party cheque payments.
   

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