Client Feedback Form
Client Information
Name
TradeCode or DPClientid
Mobile :--
Country Code
Phone No
Telephone : --
Country Code
Std Code
Phone No
E-mail
I. You have known about Geojit Financial Services Ltd through -
Magazine / Newspaper / Internet
Referred by Geojit Financial Services Client
Contacted by Employee
TV
Others
If others, Kindly Specify
II. Which of the following trading pattern do you think would suit your investment style?
Intraday
Short Term
Medium Term
Long Term
III. Do you think Geojit Financial Services Ltd could help you in taking informed decisions when it comes to investments?
Yes
No
IV. How do you rate us on the following -(Please Tick appropriate boxes,4=Excellent,3=Good,2=Fair,1=Poor)
Excellent
Good
Fair
Poor
1
Ambience of the office
2
Time taken to open Demat and Trading Account
3
Discussion on financial needs with our staff
4
Willingness of the staff in assisting you
5
Trade confirmation (time, quality etc.)
6
How do you rate our new Internet Trading Platform & Mobile platform
Offline
7
How do you rate the quality of our Research calls
10
Geojit Financial Services Ltd Call Centre, where you can call&trade, raise queries, etc.
9
How do you rate the accessibility to our call center
10
Overall rating of our services
V. Other than Equities and F&O, which of the following products & services would you like to get enrolled for?
Currency Derivatives
Margin Trading
Loan Against Shares
Portfolio Management
Life Insurance
Health/Auto Insurance
Mutual Funds
Home Loan
Properties/Real Estate
Fixed Deposit
IPO
VI. Are you trading with other brokers?
Yes
No
If Yes, Kindly Specify
VII. With whom do you trade more?
Geojit Financial Services
Others
If others,Kindly Specify
VIII. What other services are our competitors offering that we do not?
Research
Trading Tips
Prompt Dealing
Others
If others, Kindly Specify
IX.Would you like to introduce any of your family/friends to Geojit Financial Services Ltd?
Yes
NO
If yes , Kindly provide the details.
Name
Tel.
Add.
X.In your words how could we improve further on our services to the customers?
Contact Us
1800 – 425 – 5501 (toll free)
1800 – 103 – 5501 (toll free)
+91 – 484 – 3911777 (paid line)
mailus@geojit.com
customercare@geojit.com